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Need Help?

Things do wear out, things do break down. We are here to repair and fix things when you need them, without the astronomical costs! Call. Chat. Email. Text. We're here for you.
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855-524-2883
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Service Appointment

We connect you with the most experienced and reliable technicians. 

Documentation

We provide reliable, cost-efficient home repair services.  Find out more.

Support Team

Creating a “Wow” Customer experience is paramount.  Get the help you need, when you need it.

FAQs

Have a question? Check out our frequently asked questions, available for your review.

Call Center

It’s easy to enroll!  Call our supportive team or subscribe online.

Account Renewal

Need help renewing your subscription?  Click here for assistance.

Services

Here is a list of services that we handle for you. Click on the link to find out more.

General

Enroll today and enjoy life without the cost and hassle of unexpected home repairs. It’s easy to enroll!

Frequently asked questions

Inquiring minds want to know.  Here are some answers to common questions.

Are there any other fess associated with the subscription?

There are absolutely no additional fees besides your monthly subscription. 

Is there a trade fee or call-out service charge?

No. The only fee that you pay is your monthly subscription fee. 

Do you employ your own plumbers, electricians, and technicians?

No. We network with a large number of vendors in every city that we service. We only work with insured vendors to provide you with the best service possible. 

Is there a wait-period?

We have a 10-day wait period to help protect us from pre-existing conditions. This waiting period helps to keep plan costs down since we do not perform an inspection to determine the condition of your appliances and systems.

How many times may I use my subscription?

There is no set limit on the number of times you may use your subscription. If you need help with a repair simply call us.

How long does it take to get service?

Gofxit!® will send out a service professional as quickly as possible to your home and we promise to begin services for non-emergencies in no more than 48 hours after the request is processed. For an emergency issue, we will make all reasonable effort to start service within 24 hours after the request for service is submitted. 

May I pay annually?

Yes. Please call team support to set up an annual payment. 

Why is the subscription 12 months?

In order to allow us to keep our subscription rates as low as possible and still ensure extraordinary service, we have set a 12 month service period. 

Can I use my own contractor?

Yes, you may choose your own contractors. Just let your Gofxit Pro know that you would like to use your own contractor and make sure that your contractor calls in for authorization prior to completing any repairs.  If you choose your own contractor, they must be licensed and offer a warranty on the service that they provide. 

What repairs does the subscription cover?

Your subscription provides repairs for many appliances and systems within your home; including refrigerators, ice-makers, washers, dryers, electronics, sewer and water lines and more. 

Why use Gofxit?

Gofxit!® works with local technicians to care for your home. We ensure that your problem is resolved within 48 hours of registering your repair ticket- sometime sooner. Gofxit!® eliminates out of pocket expenses for the homeowner & provide relief from paying any additional charge for the services rendered by the technician. 

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Need a little bit of help?  Speak to a live person today. 855-524-2883